Shipping policy
Shipping Policy
Last Updated: [Insert Date]
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During sales or peak seasons, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
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Domestic Orders: 3–7 business days
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International Orders: 7–21 business days (if available)
Please note that delivery times are estimates and may vary depending on your location, weather conditions, customs clearance, or courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and selected shipping method. Promotional free shipping offers may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (where available) so you can monitor your shipment.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by customers.
Delayed or Lost Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us. We will work with the shipping carrier to help locate your package.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of receiving your package and include photos of the damaged item(s) and packaging.
International Shipping
Customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: support@yourstore.com
Phone: +1 (000) 000-0000
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM